Friday 21 September 2012

"We've been hacked... We don't have time to waste"



Having recently launched what we feel is an exciting and innovative package of Compliance Training Apps. We are getting a lot of interest from a wide range of clients and perhaps that interest is because of recent news headlines about the repercussions of getting Information & Data Security Compliance wrong especially with the rise of BYOD ('Bring your own Device')

We all know that rarely do incidents just occur out of the blue, there are always signs, indications, suspicions, that are not noticed, are overlooked or just ignored. It is rare for organisations to take pro-active actions to encourage employees to red flag problematic behaviours, information and truly value this important process that could provide great insight into pending situations and potential lead to early resolution before the nightmare scenario become reality.

A critical factor to get right is the Compliance training, currently it is a large market dominated by bad products and outdated delivery methods. For employees, the experience is a universally despised requirement and results can easily be manipulated. But for employers, outdated workflow systems and text-based materials yield hazy results with no measurable data and consume vast amounts of time and money. 

Try this alternative



You're immersed in a computer game, designed to train employees about information and data security, picture the scene a fictitious company called Silverman Brothers. The game opens like a movie, with a view of a skyscraper, and then zooms inside to the office of CEO Thomas Crossman. He receives an email informing him that his wealth management company has been hacked by an outfit called Disrupt. Crossman tells his global security chief to investigate, and the security chief in turn gives the task to Margot Miller, who is in charge of U.S. security. She suspects an inside job.

Players interact with Miller and her suspects, two employees, to find the hacker. They tap on the characters to pull up conversations, touch objects in the room for clues and identify red flags. For instance, in Miller’s office, her password is written on a piece of paper next to her computer. Clicking her tablet reveals that she regularly emails work documents to her personal account. Both violate company policies.

Players also get to review corporate policies on a separate tab, with the most relevant portions highlighted. After the game, they take a quiz to find out how much they have learned. These results are tabulated so the company knows what areas it needs to strengthen, such as employee responsibility. After the quiz, the story unfolds to reveal the surprise culprit. In sum, it is corporate training transformed into a whodunit.

Contrast that with two hours of training that might be dreary and boring!

By interacting with the game, the company knows that the employee is active and engaged. In traditional training sessions, employees might not be paying attention. You have no idea if they’re daydreaming!

Can your organisation benefit from a better-informed employee? 

By letting employees play out actual scenarios in a game, they become better informed about a topic. This minimizes legal and other risks to the company. The twin trends of people flocking to mobile devices and the popularity of the IPad made this approach even more feasible. With the pricing at about half the cost of what organisation spend for training because the mobile game takes only 50% as long to complete, thereby tapping into another trend: corporate cost-cutting. 

To see these apps in action call Paul Wright on 0121 222 5599.
 
                                                           

Wright Solutions is a specialist HR Consultancy. We attract, place and develop the highest calibre candidates in Executive, HR and Learning & Development roles. Our service is more than recruitment with our training solutions that give Leadership and Management teams the competitive advantage for today and tomorrow.


 
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